Understanding complex healthcare interventions: A user's guide to Normalization Process Theory

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Relational integration:

This refers to how work is understood within the networks of people around it. A complex intervention will affect not only the knowledge required by its users (its accountability), but also the ways that they understand the actions of people around them (its confidence). Therefore: a complex intervention is disposed to normalization if it equals or improves accountability and confidence within networks.


Relational Integration is one of the four constructs of Collective Action.