Understanding complex healthcare interventions: A user's guide to Normalization Process Theory

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Skill-set workability:

This refers to the place of work in a division of labor. A complex intervention will affect the ways that work is defined and distributed (its allocation), and the ways in which it is undertaken and evaluated (its performance). Therefore: a complex intervention is disposed to normalization if is calibrated to an agreed skill-set at a recognizable location in the division of labor.

Skill-set Workability is one of the four constructs of Collective Action.